GBS is the global ecosystem comprising independent teams that offer back-office services either individually or in collaboration to guide businesses through challenges.

We aim to help our clients to release their full potential by handling their operational needs.

We are looking for a talented Learning and Development Specialist to join our team.

Your main responsibilities will be:

• Collaborate with departmental leaders to assess and identify training needs across the organization;
• Conduct thorough analyses to understand current skill gaps and future requirements;
• Design and develop engaging and effective learning materials, including e-learning courses, workshops, and training manuals;
• Incorporate adult learning principles and innovative instructional design methodologies;
• Deliver training sessions in various formats, ensuring a dynamic and participatory learning experience;
• Utilize a variety of training methods to accommodate diverse learning styles;
• Stay abreast of industry trends and advancements in learning technologies;
• Leverage technology to enhance the delivery and accessibility of training programs;
• Implement robust evaluation methods to assess the effectiveness of learning programs;
• Analyze feedback and performance data to continuously improve and iterate training initiatives;
• Work closely with HR, department heads, and subject matter experts to align learning initiatives with business goals;
• Foster a culture of learning and development across the organization.

Essential professional experience:

• Bachelor’s degree in Education, Human Resources, Organizational Development, or a related field;
• Proven experience as an L&D Specialist or similar role;
• Strong knowledge of adult learning principles and instructional design methodologies;
• Excellent communication and presentation skills;
• Ability to build strong relationships and collaborate effectively with cross-functional teams;
• Familiarity with learning management systems (LMS) and other learning technologies.